隐私政策

Privacy Policy

This policy explains what personal information we collect when you visit or buy from this website, why we collect it, and what rights you have. The data controller is Sihui Huiruge Jewelry Store (四会市慧茹阁珠宝店), Room 203-1, 2nd Floor, No. 38 North Xinjiang Avenue, Dongcheng Subdistrict, Sihui, Zhaoqing, Guangdong 526200, China.

1. What we collect

  • Order information: name, shipping address, email address and phone number — needed to send your parcel and contact you about the order.
  • Payment information: handled entirely by PayPal. We receive confirmation that payment succeeded and the transaction ID; we never see or store your card or bank details.
  • Messages: the content of WhatsApp and email conversations with us, so we can help with sizing, orders and returns.
  • Technical data: device type, browser, pages viewed and approximate location, collected through cookies and analytics to understand how the site is used.

2. Why we use it

To process and ship orders, to answer your questions, to handle returns and refunds, to prevent fraud and chargebacks, to comply with tax and customs requirements, and to improve the site. We do not sell your personal information.

3. Who we share it with

Only with the parties needed to complete your order: Shopify (our store platform), PayPal (payment processing), international carriers and customs brokers (delivery and clearance), and email/analytics providers. Each is bound to use the data only for that purpose.

4. Cookies

We use essential cookies to keep your cart and checkout working, plus analytics cookies to measure traffic. You can block or delete cookies in your browser settings; essential cookies are required for checkout to function.

5. How long we keep it

Order records are kept for as long as required by Chinese accounting and tax law (generally 10 years). Marketing messages are kept until you unsubscribe. Support conversations are kept for 3 years.

6. Your rights

You may ask us for a copy of your data, ask us to correct or delete it, or object to certain uses. Email 18987893775@163.com and we will respond within 30 days. Deleting order data may mean we can no longer process a return for that order.

7. Security

The site runs on Shopify's PCI-compliant infrastructure over HTTPS. Access to order data is limited to the business operator and authorised staff who need it to fulfil orders.

8. Children

This site is not intended for anyone under 18, and we do not knowingly collect data from children.

9. Changes

If this policy changes materially, we will update the date below and, where relevant, notify recent customers by email.

Last updated: November 2026.